Central Scott Telephone / CS Technologies – Account Relations Position

For nearly 120 years Central Scott Telephone has provided innovative residential and business services for our customers in areas of north and central Scott County Iowa. These services include but are not limited to Internet, Television, and local Phone service. In the greater Quad Cities and Dubuque marketplaces, we also promote our B2B, Governmental, Health and Educational capabilities as CS Technologies, offering Internet and Data Solutions along with local Phone services.
We are currently looking for a full-time front-office staff member for our Account Relations team. To qualify for this career opportunity, job requirements include:

  •   Customer Service and/or previous Sales experience - required.

  •   Strong Sales and Service aptitude with good objection handling skills - required.

  •   Positive attitude and professional demeanor with excellent listening, verbal and written skills      especially when dealing with customers - required.

  •   Ability to manage customer relationships, build trust, instill confidence and communicate technology    solutions - required.

  •   Data Entry and Computer experience - required.

  •   Experience in telecommunications or cable television industries - preferred.

  •   Ability to work effectively (and cooperatively) across multiple areas of the company promoting great    customer service resulting in lasting customer satisfaction, revenue growth and long term retention.

Central Scott Telephone / CS Technologies is an equal opportunity employer
Please email cover letter, resume and salary history to [email protected]