Field Application Engineer / Lead FAE - Chicago
	Position Requirements / Responsibilities
	Must be a self-starter and work with a minimum of direct supervision Must have a valid driver's license. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively (written and oral). Must have a working knowledge of IP, TCP/IP, ATM, MPLS, QOS, IPTV, FTTP FTTH, ADSL, ADSL2, VDSL2, Ethernet, 802.11a, 802.11b, 802.11g, 802.11n, IPTV, MoCA, HPNA, home plug, VoIP technologies and their related support needs. Knowledge of the procedures, techniques, used in WAN, LAN trouble shooting. Review technical documentation as needed. Write test reports. BSEE, BSCE or BSCS from accredited university and or 10+ years in a related capacity. Minimum of 3+years of employment in a similar position. Excellent English communication and presentation skills required. International travel required. Based in Chicago. Must have an existing working knowledge and experience with commercial broadcast quality IPTV and test properties. 10 years verifiable work experience in this or a similar position Persistence, resilience, ability to influence others, strong professional demeanor. Exhibit competence in the MS Office suite of products including but not limited to the following applications: MS Word, MS Excel, MS Project, and MS PowerPoint Analyze and test all available information on field reported issues to identify product issues or determine fault of the reported issue. Analyze test bench data to validate products are within specifications, Analyze test bench data to determine recommended path of resolution. Assist PLM with completion of RFP / RFI / RRP requests Assist PLM and sales engineering with other general tasks as needed. Work directly with Customer, company Sales and company Engineers on Pre and Existing Sales. Troubleshoot and identify problems. Understand and explain product Hardware and Software features and benefits once training is complete. Participate in sales presentation. Lead technical presentation. Prepare written event summary logs of field experiences. Perform related work as assigned by supervisor. Years of Experience: 10+ years in similar role Prepare written event summary logs of field experiences. Perform related work as assigned by supervisor. Depending on experience and qualifications, this position could also be or become an FAE Leader position, additional duties may require: Create ongoing training curriculum for FAE staff Coordinate and unify test procedures throughout the FAE network Establish and hold regularly scheduled FAE meetings Generate FAE team change recommendations and requirements reports Develop plans for coordinating and enhancing overall test capability and sharing between FAE test facilities Only area residents apply please Resumes to Kathleen Conners kathleen@peoplehirepeople.com (303) 790-0354