911 Planning Guide

Illinois Telecommunications Association
Mission Statement
Emergency Services Committee (9-1-1)
ITA Emergency Services Committee (9-1-1) is to provide a forum for telecommunications carriers to identify, discuss and resolve 9-1-1 related issues and to exchange planning information to ensure the continuity, integrity and advancement of 9-1-1 services for the State of Illinois.

The Development of 9-1-1

Section 1

Legislation

The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number," for citizens throughout the United States to request emergency assistance. It is intended as a nation wide telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP). ...Continued ->

Section 2

Funding/ICC Information

Section 3

Project Timeline

Section 4

Notification

Section 5

Network Engineering

Section 6

Database

Section 7

Contracts/Agreements

Section 8

Public Education

Section 9

NENA Recommended Standards

Section 10

Wireless 9-1-1 Service

Section 11

Resource Listings

How 9-1-1 Works

Illinois Telecommunications Association
9-1-1 Planning Guide Intro

Although every system is unique, a 9-1-1 system works primarily in the following way:
• the three digit emergency number 9-1 -1 is dialed
• the call is answered at a Public Safety Answering Point (PSAP)
• the trained telecommunicator at the PSAP receives the emergency information from the caller
• the telecommunicator dispatches the appropriate agency (police, fire EMS) to the emergency...Continued ->

Committee Members

Illinois Telecommunications Association

ICC Website

IL NENA Website

NENA Website

Federal Communications Commission

PURPOSE:
The implementation and maintenance of an enhanced 9-1-1 system is a complex process requiring ongoing effective communication and coordination of multiple activities between the telecommunications carriers, vendors, and customers.

The ITA Planning Guide represents a collective effort by members of the ITA 9-1-1 subcommittee to develop implementation guidelines through the compilation, updating, and presentation of various implementation examples.

USE:
The ITA Planning Guide represents the evolution of the implementation process since the inception of 9-1-1 in Illinois, and is dynamic in nature. The Guide is intended to be utilized as a tool in the implementation of 9-1-1 systems, and is not designed to replace local telecommunications carriers practices.

The Guide is divided into Sections, based on the nature of the activities described.

UPDATES:
Members of the ITA 9-1-1 subcommittee will update the guide on an annual basis.

QUESTIONS:
Questions pertaining to the guide should be directed to the Illinois Telecommunications Association office at (217) 572-1260. The ITA representative will provide additional contact information to meet your information requirements.